GENERAL TERMS OF SALE

These Terms of Sale are entered into between:

‍JURNI CAREERS, a simplified joint-stock company (société par actions simplifiée) with a share capital of €500, whose registered office is located at 14 Avenue du Général de Gaulle, 94160 Saint-Mandé, France, registered with the Trade and Companies Register of Créteil under number 938 484 185 (hereinafter the “Company”),andAny natural person placing an order (hereinafter the “Client”).

The Company and the Client are hereinafter individually referred to as a “Party” and collectively as the “Parties”.
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‍PREAMBLE

The Company offers a five-step introspective assessment (called the “ProDNA” assessment), designed by Géraldine Moreau, occupational psychologist and career coach.

This assessment, accessible online via the Platform, analyses the personality, strengths, motivations, needs and motivating skills of Users in order to guide them towards careers aligned with their aspirations and skills.

This service, which is partly based on Artificial Intelligence, aims to provide clarity and facilitate career orientation or transition through personalised recommendations based on the results of the assessment.

ARTICLE 1 – GENERAL PROVISIONS
These Terms of Sale automatically and mandatorily apply to any Order.
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IMPORTANT : NOTICE TO USERS
ANY ORDER IMPLIES THE EXPRESS, PRIOR, FULL AND UNRESERVED ACCEPTANCE BY THE USER OF THESE TERMS OF SALE. BY TICKING THE BOX “I ACCEPT THE TERMS OF SALE” AND ACCEPTING THEM WHEN PLACING AN ORDER, THE USER ACKNOWLEDGES THAT THEY ARE BOUND BY ALL OF THESE TERMS.

The User acknowledges that they are entering into this commitment with full knowledge of all economic, financial and technical information necessary to make their decision and to assess the nature and scope of this contractual commitment.

ARTICLE 2 – DEFINITIONS
Within the framework of these General Conditions of Sale, the terms and expressions listed below, the first letter of which shall be capitalised, shall have the meaning given to them below. These terms shall have the same meaning in the singular and in the plural.
- “CGU”: means the general terms and conditions of use applicable to Users when using the Site and/or the Platform, and accessible on the Site;
- “CGV”: means these general terms and conditions of sale defining the terms of access to the Services;
- “Client”: means any natural person who enters into a contractual relationship with the COMPANY by accepting these CGV for the purpose of benefiting from the Services. Clients are the end Users of the Services offered by the COMPANY;“Order”: means any act of purchase of a Service;
- “Account”: means the interface grouping together all data relating to the User, created under the conditions set out in the CGU, accessible from the Site and the Platform, and allowing the Client to place Orders on the Platform;
- “Intellectual Property Rights”: means any patent, copyright and related rights, moral rights, trademarks, trade names and domain names, design rights, rights in computer software, rights in databases, rights in confidential information (including know-how and trade secrets), and any other intellectual property rights, whether registered or not, including all applications, renewals or extensions of such rights and all similar or equivalent rights or forms of protection in force or to come;
- “Login Details”: means the email address used by the User when creating their Account, as well as the confidential password allowing the User to access their Account;
- “Artificial Intelligence” or “AI”: means a set of technologies enabling computer systems to perform tasks that normally require human intelligence, such as learning, data analysis, providing recommendations or adapting to new situations. AI may include machine learning algorithms or other advanced techniques allowing a machine to simulate certain human capabilities to process and analyse data, automate processes, or improve the performance of different systems;
- “Site”: means the website published by the COMPANY, allowing Users to consult information about the COMPANY, its Services, and to register on the Platform;
- “Platform”: means the web application operated by the COMPANY, accessible after registration via the Site or directly at https://app.getjurni.com/register, on which Users can access free and paid Services, in particular the “ProDNA” assessment and personalised career recommendations;
- “Service”: means all services offered by the COMPANY via the Site, which may evolve over time. These Services include in particular:
- the “ProDNA” assessment: a five-step introspective assessment analysing the Client’s personality traits, core motivations, needs and motivating skills, aimed at identifying the fundamentals necessary for their professional fulfilment;
- personalised career recommendations: suggestions of professions adapted to the Client’s unique profile.
The Services may include a free version, accessible without payment, and/or a paid version, giving access to additional features or content governed by these CGV.
The details and characteristics of the Services are presented on the Site at the time of use or of the Order. The Client benefits from the Services as they are described at the time of the Order, without subsequent modifications of the Site affecting services already provided.
- “User”: means any person who accesses and browses the Site without necessarily entering into a contractual relationship through the CGV for the purchase of a Service. Users may consult the information available on the Site, including the descriptions of the Services, but do not actively participate in the COMPANY’s ecosystem until they accept the CGV and become Clients. Users are subject to the CGU of the Site, which govern access to information and use of the Site.

‍ARTICLE 3 – PURPOSE
The purpose of these General Terms and Conditions of Sale is to define the terms and conditions under which Users may benefit from the Services.The General Terms and Conditions of Sale are systematically brought to the attention of Users before placing an Order.

They apply exclusively and prevail over any other terms and conditions, except those expressly accepted by the COMPANY.

Consequently, any other terms and conditions (in particular specific terms and conditions) shall only be binding on the COMPANY after its written confirmation.The General Terms and Conditions of Sale are accessible at any time via a direct link on the Site.

‍ARTICLE 4. PLACING AN ORDER
4.1. Condition for placing an Order
In order to benefit from the Services, the User must have created an Account.

4.2. Order procedure
The User wishing to benefit from a Service on the Platform must follow the steps indicated on the Platform in order to formalise their Order.

Before confirming the Order, the User is required to check and confirm the accuracy of all information.After verification, the User must confirm their Order and accept the General Terms and Conditions of Sale.

The Client declares that all information provided is complete, accurate and truthful and agrees to update it immediately if it is modified.

The COMPANY reserves the right to refuse any Order, for any reason whatsoever, at its sole discretion.

The Client shall have the right to access all information relating to their Order on the Site.Access to such information is strictly limited to the Client concerned.It is the Client’s responsibility to maintain the security of their Account and their Login Details

‍ARTICLE 5. OBLIGATIONS, WARRANTIES AND LIABILITY
5.1. Client
- Obligations
‍The Client shall refrain from any granting of rights over the Services, any assignment, dissemination, distribution, rental, or any direct or indirect making available of the Services for the benefit of a third party or the public, whether free of charge or for consideration.
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The Clients undertake to comply with these General Terms and Conditions of Sale and to use the Platform in accordance with the instructions of the COMPANY.
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The Clients undertake to comply with their financial obligations.

– Warranties

‍The Client warrants that they have full legal capacity, power and authority to enter into and perform these General Terms and Conditions of Sale and to perform their obligations hereunder.

The General Conditions of Sale constitute a valid, binding and enforceable obligation with respect to the Client, within the limits of applicable regulations.

The Clients warrant:
- not to be a competitor of the COMPANY and/or not to register and use the Services for the purpose of competing with the COMPANY in a fraudulent manner and/or in a manner that is harmful to the interests of the COMPANY;
- to be the holder of the means of payment used to place the Order; andthat they act on their own behalf and are fully authorised to place an Order.

The Client is informed that:
- the Services provided do not constitute a guarantee of obtaining employment;
- the COMPANY is bound by an obligation of means, and not of result, aimed at assisting the Client in their steps;
- the advice provided is based on the information available and may not guarantee that the recommended job is perfectly suitable;
- the job search and final decisions are the responsibility of the Client;
- the COMPANY cannot be held liable for the actions of the Client or their consequences vis-à-vis third parties.

The Client declares and warrants that the subscription to the General Terms and Conditions of Sale is carried out with knowledge of the exceptions provided for.

As the Services are based in part on an Artificial Intelligence algorithm that feeds on the information provided to it, the Client understands and accepts that the provision of inaccurate, incomplete or outdated information could prevent the algorithm, and the Services in general, from functioning optimally, and would be exclusively attributable to the Client.

– Liability
‍The Client accepts that the COMPANY shall not be liable for any direct damages (loss of data during the use of the Platform, recommendations that could lead to unfavourable decisions for the Client (such as resigning from their current job, refusing a job that could be of interest, etc.) and indirect damages suffered (loss of job opportunities, loss of earnings linked to poor career guidance, or additional costs to correct decisions based on the COMPANY’s advice).In the event of non-compliance with the obligations arising from acceptance of the General Conditions of Sale, payment incidents, provision of incorrect information at the time of creation of the Account, fraudulent, abusive or otherwise illegal activity or acts likely to harm the interests of the COMPANY, the latter reserves the right to suspend without prior notice access to the Platform and/or the Account or, depending on the seriousness of the acts, to delete the Client’s Account without any damages being claimed, and to take any measures including any civil and criminal legal action against them.

5.2. The COMPANY
– Obligations
‍The COMPANY is subject to a simple obligation of means under these General Terms and Conditions of Sale.The COMPANY undertakes in particular to:
- provide the Services with due care and in accordance with professional standards and to inform and advise the Client accordingly;
- and perform the General Conditions of Sale and provide the Services in accordance with applicable regulations.

The General Conditions of Sale constitute a legal, valid and binding obligation, enforceable against the COMPANY in accordance with their terms, within the limits of applicable regulations, in particular with regard to collective proceedings, insolvency or other generally applicable legal obligations relating to or affecting the enforcement of creditors’ rights in general.

To the COMPANY’s knowledge, it is not in breach of (i) its current articles of association, (ii) any law and/or regulation applicable to the COMPANY, or (iii) any agreement or contract to which the COMPANY is a party or by which it is bound, where, in each of these cases, such breach or default could reasonably have a significant adverse effect on the COMPANY.

The User is informed that the sole and exclusive purpose of these General Conditions of Sale is to define the terms under which the Services are sold by the COMPANY to the Clients. The sale grants the Client the right to benefit from the Services. An Order under these General Terms and Conditions of Sale does not guarantee any right, expectation or claim with respect to other products or services.

– Liability
‍In no event shall the COMPANY be held liable, directly or indirectly, for damages resulting:
- from the Client and/or its Users;
- from a third party, without any fault being attributable to the COMPANY;
- or from an event constituting force majeure as defined by the case law of French courts.

The COMPANY shall in no event be liable to the Client or any third party for any special, indirect, incidental, punitive and/or consequential losses, liabilities, costs and/or expenses, arising out of or in connection with the General Conditions of Sale, whether contractual, tortious or otherwise, even if the COMPANY has been informed of the possibility of their occurrence. The Parties agree that, except for types of losses, liabilities, costs and/or expenses that cannot be limited or excluded under applicable law, the total liability of the COMPANY to the Client for all losses, liabilities, costs and/or expenses arising out of or in connection with the General Terms and Conditions of Sale shall not exceed the amount of the price of the Order.

As the Platform may evolve, the COMPANY reserves the right to modify the specifications, features and content of the Site and the Platform, for any reason whatsoever. These modifications and/or removals may take place at any time without prior notice, including after the Order, without the liability of the COMPANY being incurred.

ARTICLE 6. FINANCIAL CONDITIONS
6.1. Means of payment
Payment for the Services shall be made by bank card (Carte Bleue, Visa, Mastercard, American Express) and, where applicable, via compatible payment solutions such as Link, through the secure payment service provider Stripe.

The applicable price is the one indicated at the time the Order is placed by the Client, excluding taxes.

This price is firm and may not be modified after validation of the Order, unless otherwise stated in these General Terms and Conditions of Sale. Applicable taxes, such as VAT, shall be added to the final amount at the time of payment.Prices take into account the VAT applicable on the day of the Order.

The COMPANY reserves the right to modify the prices of Orders (as well as the currencies of the prices) at any time as long as the Client’s Order has not been validated.

Upon validation of the Order, a request to debit the bank account shall be sent to the paying institution. The Order shall be validated upon receipt of the authorisation to debit the account by the paying institution. The Client shall be debited for the amount defined at the time of validation of their payment. In the event of refusal of the transaction, the Order shall be automatically cancelled.Confidential data such as the bank card number, expiry date and security code are transmitted in a secure and encrypted manner directly to the servers of the payment service provider Stripe, without the COMPANY having access to such data. Stripe ensures the collection and processing of transactions carried out by the Clients.

It is specified that all information relating to payment is processed exclusively by the COMPANY’s payment service provider and is in no event stored or processed on the Site or the Platform.

The Client undertakes to be the authorised holder of any credit/debit card or means of payment used to pay for the Order and that such means of payment gives access to sufficient funds to cover the amount of the Order.

The COMPANY shall not be held liable in the event of fraudulent use of the means of payment used.6.2. InvoicesOrders are subject to invoices issued by the COMPANY in the name of the Client.

Invoices are issued in electronic format and are made available to the Client through the Stripe payment service provider and/or sent by email to the email address provided by the Client when placing the Order.

The Client acknowledges and accepts that making the invoice available in electronic form constitutes an original invoice.

ARTICLE 7. RIGHT OF WITHDRAWAL
‍In accordance with Article L.221-28 of the French Consumer Code, the Client acknowledges that for the supply of digital content not provided on a tangible medium, the performance of which begins before the expiry of the withdrawal period, they give their express consent and acknowledge the loss of their right of withdrawal. The COMPANY shall provide the Client, under the same conditions and before the expiry of the withdrawal period, with confirmation of such agreement and acknowledgement.

In addition, the right of withdrawal may not be exercised for contracts for the supply of services that have been fully performed before the end of the withdrawal period.

ARTICLE 8. INTELLECTUAL PROPERTY RIGHTS
‍In accordance with these General Conditions of Sale, the COMPANY shall be the owner of all Intellectual Property Rights and all elements relating thereto, in particular those relating to the Site and the Platform.

The technical and technological means as well as the know-how implemented for the design of the Services and documents of any kind remain the exclusive property of the COMPANY, whether or not they are protected by an intellectual property clause.Any document, content or database, in any form whatsoever, in its entirety, provided to the Client for a fee or free of charge, is granted to them solely by way of loan for use, exclusively allowing them to place their Order, where applicable under a separate provision and/or non-disclosure agreement forming an integral part of these General Conditions of Sale, and may not be used by the Client for any other purpose without engaging their liability.

The Client undertakes not to copy, imitate, modify, alter, amend or use any content protected by Intellectual Property Rights without the prior written consent of the COMPANY, in particular the elements contained on the Site and the software developed by the COMPANY.It is agreed that no provision of these General Terms and Conditions of Sale shall result in any transfer of Intellectual Property Rights for the benefit of the User or the Client.

ARTICLE 9. PERSONAL DATA
‍In accordance with Law No. 78-17 of 6 January 1978 as amended relating to data processing, data files and individual liberties, known as the “Data Protection Act”, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 relating to the protection of natural persons with regard to the processing of personal data and to the free movement of such data (“GDPR”), Clients are informed that the COMPANY implements automated processing of their personal data in order to enable them to access and use the Services offered by the COMPANY and to enable the COMPANY to process and manage commercial relationships, process Orders and provide the Services.Such data may be transmitted to the COMPANY’s subcontractors who contribute to these relationships for their management, performance, processing and payment.

Each Client has a right of access, modification, rectification, restriction, portability and deletion of data concerning them, as well as a right to object.For this purpose, they must contact the support service by email at the following address: contact@getjurni.com.

For further details, the COMPANY invites Clients to read the Privacy Policy available here: https://www.getjurni.com/politique-de-confidentialite. Said policy forms an integral part of these General Terms and Conditions of Sale. Acceptance of these General Terms and Conditions of Sale implies acceptance of the Privacy Policy.

ARTICLE 10. ETHICS – TRANSPARENCY AND ANTI-CORRUPTION
‍The COMPANY undertakes to comply with applicable laws and regulations relating to the fight against corruption, in particular the law of 9 December 2016 (the “Sapin II” law) relating to transparency, the fight against corruption and the modernisation of economic life, insofar as they are applicable to it.In the context of the performance of the Contract, the COMPANY declares that its legal representatives, directors, officers and employees shall not, directly or indirectly, accept, offer, promise, give, authorise, solicit or accept the payment of a sum of money, the giving of a gift or anything else of value or grant any other undue advantage in connection with the Contract to (i) any person or any company whatsoever, or (ii) any public official or employee of the State or any political party or any candidate for a political party, for the purpose of inducing or rewarding any action by such person in order to obtain an undue advantage.

ARTICLE 11. FORCE MAJEURE
‍Expressly, the following are considered cases of force majeure or fortuitous events, those usually recognised by the case law of the French courts and tribunals, as well as the following non-exhaustive events: war, riot, fire, internal or external strikes, lock-out, occupation of the premises of one or other of the Parties, bad weather, earthquake, flood, water damage, legal and/or governmental restrictions and/or measures including any restriction or measure involving a limitation of movement, legal or regulatory changes to marketing methods, accidents of any kind, epidemic, pandemic, pandemic of an emerging infectious disease, illness affecting more than ten percent (10%) of the staff of one or other of the Parties over a period of two (2) consecutive months, failure of energy supply, partial or total shutdown of the Internet network and, more generally, of private or public telecommunications networks, road blockages and impossibility of supply, and any other case independent of the express will of the Parties preventing the normal performance of these General Conditions of Sale.

Are also considered cases of force majeure IT risks such as: cyber-attacks, viruses, failures or security breaches of IT systems, and any other interruption of digital services, including partial or total shutdown of the Internet network and private or public telecommunications networks. These events, whether independent of the will of the Parties or not cumulative with other events, prevent the normal performance of these General Terms and Conditions of Sale and are added to the usual causes recognised by the case law of the French courts.The Parties may not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure as defined by Article 1218 of the French Civil Code.Force majeure releases the Party invoking it from its contractual obligations only to the extent and for the duration of the impediment.

The Party affected by a case of force majeure must without delay inform the other Party by email of its inability to perform its obligations and justify this to the other Party by providing all useful supporting evidence.

The Party invoking force majeure shall use all reasonable efforts to reduce as much as possible the harmful effects resulting from such situation.

However, if the event giving rise to the case of force majeure (hereinafter the “Event”) continues for more than thirty (30) days, permanently preventing one of the Parties from fulfilling its obligations under these General Terms and Conditions of Sale, these General Terms and Conditions of Sale shall be suspended for the duration of the Event as from notification by the Party affected by the force majeure to the other Party informing it of the impossibility of performing its obligations.

The suspension of obligations may in no event constitute a cause of liability for non-performance of the obligation in question, nor give rise to the payment of damages or late penalties.In the event that the Event lasts for more than three (3) months, whether in one or several periods, permanently preventing one of the Parties from fulfilling its obligations under these General Conditions of Sale, such Party may terminate the contract in writing without incurring liability and without the other Party being entitled to any right of recourse or compensation.

ARTICLE 12. ACCESS AND AVAILABILITY OF THE PLATFORM
The Site and the Platform are accessible seven (7) days a week and twenty-four (24) hours a day. However, due to access to the Platform via the Internet, the COMPANY does not guarantee the operation and access to the Platform seven (7) days a week and twenty-four (24) hours a day.

The COMPANY reserves the right to interrupt operation of the Site at any time, with or without notice, in particular in the following cases:
- corrective or evolutionary maintenance operations of the Services;
- in the event of an emergency or absolute necessity to prevent serious damage to the Services;
- the Client may be informed a posteriori of such suspension and of the foreseeable timeframe for restoration of the Services;
- any failure of the hosting provider (main server and backup) or Internet access provider;
- attempted or actual attack on the security of the Services;
- use of the Services by any Client or any third party likely to generate a risk for the security, provision or access to the Services;
- event constituting force majeure; and/or express request of any administrative, judicial or governmental authority or any person having authority under the applicable regulations.

Furthermore, Clients acknowledge that the Site and/or the Platform may be interrupted for reasons beyond the control of the COMPANY and that the COMPANY therefore cannot guarantee continuous access to the Site and the Platform.

Clients are invited to inform the COMPANY of any technical problem encountered during navigation and/or use of the Platform by writing to the following address and describing the problem encountered: contact@getjurni.com

‍Finally, the COMPANY reserves the right to develop the Site, the Platform and/or the Services, in particular for technical or commercial reasons. When such changes do not substantially and/or negatively alter the conditions for the provision of the Services, Clients may be informed of the changes made, but their acceptance is not required.

The Client assumes full and exclusive responsibility for the protection of the equipment allowing access to the Platform and ensuring the preservation of their data against any damage (in particular, antivirus software, firewall, security updates of the operating system and web browser, etc.).

ARTICLE 13. EVOLUTION OF LEGISLATION
‍The Client acknowledges and accepts that the Order is carried out in a legal environment that is in the process of being developed (Artificial Intelligence). New laws or regulations may subsequently regulate, modify or clarify the practice of such operations. Where applicable, if legislative changes were to conflict with all or part of these General Conditions of Sale, the COMPANY reserves the right to modify the terms of these General Terms and Conditions of Sale in an appropriate manner, retroactively if necessary, in order to ensure that the sale remains legal and compliant with the applicable French regulations.

ARTICLE 14. MISCELLANEOUS
14.1. Interpretation
‍The headings of the articles of these General Conditions of Sale are used for convenience only and shall not be used to interpret the meaning thereof in favour of one or the other of the Parties.

14.2. Entire Agreement
‍These General Conditions of Sale represent the entire agreement and understanding of the Parties concerning the subject matter hereof and replace all prior or current discussions, agreements and contracts, whether oral or written, between the Parties.

Any deviation from these General Conditions of Sale shall require the express consent of the COMPANY.

14.3. Modification
‍The COMPANY reserves the right to modify, at any time, these General Conditions of Sale, in particular to take into account any legal, regulatory, case law, editorial, functional and/or technical developments.The version of the General Conditions of Sale that prevails is the one accessible online on the day the Order is validated.

Any Order placed by the Client after publication of the modified General Conditions of Sale shall constitute acceptance by the Client of the new General Conditions of Sale.

14.4. Partial Invalidity
‍If one or more provisions of these General Conditions of Sale are, for any reason whatsoever, held to be invalid, unlawful or unenforceable, in whole or in part or in any respect whatsoever, or if one or more provisions of these General Conditions of Sale have or would have the effect of invalidating these General Conditions of Sale, then, and in such case, only such provision(s) shall be deemed null and void and shall not affect any other provision of these General Conditions of Sale, and the other provisions of these General Conditions of Sale shall remain fully applicable and shall not be affected or impaired by such invalidation. The same principles shall apply in the event of incomplete provisions.

14.5. Waiver
‍Any failure or delay by a Party in exercising a right or prerogative shall not be deemed a waiver of the right to rely subsequently on such right or prerogative against the other Party.

Likewise, the exercise of a single right or the partial exercise of a right or prerogative shall not preclude the subsequent exercise of any other right or prerogative provided for herein.

No waiver shall be effective unless set out in writing and signed by a duly authorised representative of each of the Parties.

14.6. Language of the General Conditions of Sale
‍These General Terms and Conditions of Sale are drawn up in French, which alone shall prevail between the Parties.In the event of translation into one or more languages, only the French text shall prevail in the event of a dispute.

14.7. Evidence
‍The files, data and messages stored in the COMPANY’s computer systems shall be accepted as evidence of the acts and facts that occurred between the COMPANY and the Clients.

The storage of records shall be presumed, unless proven otherwise, to have taken place under reasonable security conditions if the messages, data and other documents are systematically recorded on a reliable and durable medium.

14.8. Advertising
‍The COMPANY reserves the right to insert on any page of the Site and/or the Platform and in any communication advertising or promotional messages in a form and under conditions of its sole choosing.The Client therefore accepts the display of such messages on the Site and/or the Platform.

In its capacity as publisher of the Site and the Platform, the COMPANY is free to market the advertising spaces of the Site and the Platform to advertisers of its choice. The Client acknowledges that it has no rights to such advertising spaces and undertakes not to make any claim or take any action in this respect.

14.9. Links
‍When using the Site and the Platform, Users may have access to various links directing them to third-party sites, in particular partner sites.

The COMPANY may not in any event be held liable for the technical availability of websites or mobile applications operated by third parties to which the User may access through the Site or the Platform.

The COMPANY assumes no responsibility for the content, advertising, products and/or services available on such third-party websites and mobile applications, which are governed by their own terms of use.

The COMPANY is also not responsible for transactions between the User and any advertiser, professional or merchant to which the User may be directed through the Site or the Platform, and may in no case be a party to any disputes whatsoever with such third parties, in particular concerning delivery of products and/or services, warranties, statements and any other obligations to which such third parties are bound.

ARTICLE 15. APPLICABLE LAW
‍All rights and obligations arising from these General Conditions of Sale shall be governed by French law.

In the event of any difficulty arising from a dispute relating to the validity, formation, performance or interpretation of these General Terms and Conditions of Sale, the Parties shall seek an amicable solution as a priority.

Clients are invited to contact customer service in order to attempt to find an amicable solution by email at the following address: contact@getjurni.com

‍In accordance with Articles L.612-1 et seq. of the French Consumer Code, the COMPANY adheres to a consumer mediation scheme.In the event of a dispute not resolved directly with the COMPANY, the Client may have free recourse to a consumer mediator whose contact details are available below. This recourse to mediation is intended to achieve an amicable resolution of disputes.

EXCEPT FOR MANDATORY LEGAL PROVISIONS, ALL DISPUTES RELATING TO THE VALIDITY, PERFORMANCE AND/OR INTERPRETATION OF THESE GENERAL TERMS AND CONDITIONS OF SALE OR OF THE CONTRACTS RESULTING THEREFROM SHALL BE SUBMITTED TO THE JURISDICTION OF THE COURTS WITHIN THE JURISDICTION OF THE PARIS COURT OF APPEAL, EVEN IN THE EVENT OF THIRD-PARTY PROCEEDINGS OR MULTIPLE DEFENDANTS.